I called Ray when he was working with ESI a couple of years ago when my business had stagnated and he came up with two answers for me that worked miracles. Highly recommended.

“I've had the pleasure of working with Ray Kunz for over 20 years. He is a consummate professional in an industry that needs more people with Ray's talents, skills and dedication to excellence. If you are tired of working in your business and want to learn how to work on your business and take it to next level, contact Ray and let him help. ”

Ray has added to my business with his experience. Going over my business on a monthly visit. Ray is very easy to talk to and will give you very honest answers that you may need to hear with great suggestion. He is definitely a numbers guy with a personality that is helpful.

Working with Ray is always a pleasurable experience. He is always attentive to not just the needs of your business but your personnel as well. Ray's unique teaching styles force you to constantly keep your eye on the prize in a positive yet firm manner giving constructive criticism in new innovative ways that work for you. We continue to see progress and growth in our business and daily duties. We can always look forward to the Friday phone calls.

Ray Kunz We have been working with Ray for several years and I consider him my personal consultant for everything businesswise. He has helped me with a wide variety of things including job descriptions for employees, issues with them and and what is the best way to pay different employees. He provides forms utilized in different aspects of our business as well. He has given us a spreadsheet that weekly compiles our sales so we can see at a glance what we are doing right, or not. It calculates sales profits, number of customers, average RO etc, and shows us where we are to hit our goals, % wise as well as dollars. We have also discussed customer reviews & how to respond, leads, marketing, etc. He reviews our website leads for our discussion and discusses with certain vendors about what they are doing for us as well. As you can see Ray is my go to guy for everything in our business, and quite frankly is just there to listen when I need to vent. Any way he can assist our business, he is there. If you utilize the tools that Ray provides, you can make a huge difference in your business. The onus is on you to do it, but he will be there to guide you and tell you what you need to improve.

"Ray came to us highly recommended by two other successful shop owners we know who have been using him for years. Ray helps keep us on track and focused on the important numbers. When things aren't optimal he helps us identify what the causes are and maps out a plan to get us where we need to be. He is able to coach and interact with all the staff which helps keep us all accountable for our success. He implemented very well thought out pay plan for us that is working out great. Since being with Ray we have had seen a 15% growth in total sales, but whats amazing is our bottom line has doubled! Things are flowing better and everyone is making more money. It is invaluable to have a true industry expert with years of experience helping you achieve your potential. Choosing Ray could be the single best thing you ever do for your business."

She is the BEST!!!

As a technology company that serves the automotive industry, building expertise through the experiences of those who have worked in and with shops is critical for me and my team.  Rena teaches my team to "talk shop" in a way that is clear, motivating, exciting and drives results, both for my individual team members and for the shops they're working with.  The proof is in the results my employees and shops see: I have happier, more confident and better prepared employees working with shops to increase their success at converting their leads to customers and retaining them through excellent service and communication.  Beyond that, Rena is a fun, effervescent, inspirational coach and an industry leader who personally inspires me.